Enabling Outlook Delegates the Ability to Create Lync Online Meetings

During a recent Lync implementation the client heavily used Outlook delegates to manage calendars and to set up meetings on behalf of others.  After the users were enabled for Lync, delegates were unable to create Lync Online Meetings on behalf of the “boss”.  This did not break scheduling regular meetings, just Lync Online Meetings.  When trying to schedule, the following error appeared:

“You do not have permissions to schedule online meetings on behalf of the owner of this account.  Please contact the owner of the account to get delegate permissions in Lync.”

In order to enable delegates to schedule Online Meetings, the client policies need to be modified to enable the –EnableExchangeDelegateSync parameter.  In my example, I will be modifying the specific client policy by running:

Set-CsClientPolicy –Identity ExchangeDelegateSync –EnableExchangeDelegateSync $true

Now when looking at my client policy by running: Get-CsClientPolicy –Identity ExchangeDelegateSync, I can see the parameter set:

After logging back into the Lync client, Delegates will automatically get created in Lync.  You can see this from the main buddy list, as new groups are automatically created for both the “boss” and the delegate.

Boss – “Delegates” Group

Admin – “People I Manage Calls For” Group

Now that the Outlook Delegates have been synced from Exchange, in our example the AdminAsst can now schedule Online Meetings on behalf of the BossMan and the meeting will reflect the BossMan’s meeting URL.

If users are enabled for Enterprise Voice, Lync delegates can be managed directly through the Lync client by clicking Options –> Call Forward Settings:

This post showed you how to enable users to create Lync Online Meetings on behalf of others.