Recently, Microsoft release a great reference website to help out with training and adoption: Lync Adoption and Training Kit. One of the tools within this kit is the Lync How-To custom intranet site.
This will allow your organization to create a completely customizable quick reference portal for users to use to learn how to do perform common Lync tasks. This includes step-by-step instructions and videos. Later in the post I will also show how to customize the help URL within the Lync client to point to this portal.
Installing the Portal
The How-To portal can be installed as a Silverlight or HTML solution. The Silverlight version will offer a rich experience with integrated video player. If the HTML version is used, then videos will be launched using the local media player on the desktop. This post will be installing the Silverlight version of the portal.
The first step is to copy all of the contents to a location on a web server. In my example, I am copying the files to my Lync Front-End server since web services is installed and already being used. I have also chosen to rename the rolodex.html file (primary launch file) to a better name for the URL that I want to publish: LyncHelp.html
Now within IIS Manager, I will add a new Virtual Directory under the Internal Website and configure to point to my portal contents:
Since I have two Front-End servers in my pool, I will replicate the same steps on my other server. Now I can enter in the URL in my web browser to access the How-To portal:
Customizing the Portal
The default How-To portal offers instructions and videos on all aspects of the Lync client: IM/P, voice, video, Online Meetings, Group Chat, Attendant console, etc. In your environment, you may not have all the functionality enabled and want to hide those components to not confuse the users. This can be done by modifying the rolodex.xml file in the folder location of the source files.
In my example, I am going to hide the “Group Chat” category and also the “Voice and Video –> Manage Voice Mail” sub-category.
Now open up the rolodex.xml file and comment out (or delete) the sections that we want to hide:
After refreshing the site, we will see that those sections have been removed:
The portal is completely customizable based on the functionality that has been enabled for the users. The “Lync_HowTo_AdminGuide.doc”, that is part of the initial download, describes more ways to modify the content and brand the portal.
Configuring the Lync Client to Point to Portal
The Lync client has built in help by pressing the “F1” key or by selecting help from the Lync menu:
This takes you to Microsoft Online help:
We will now modify the Global Lync client policy so that the Help function within the Lync client will now point to our customized Lync portal. This can be accomplished by running the following command:
Set-CsClientPolicy Global –CustomizedHelpUrl <WebURL> –EnableEnterpriseCustomizedHelp $true
Hmmm…that didn’t work. If I use the command referenced in the screenshot, the URL ends up adding a bunch of “junk” to the end resulting in an invalid address:
I found this Technet Forum post that explains the error and workaround. After implementing the “c_redir.aspx” file (with the the references pointing to my website) and repointing the URL to https://lyncwebint.twhlab.com/lynchelp/c_redir.aspx, the webpage worked as expected.
Summary
The Lync How-To portal is a great resource that allows users to get instructional help on common Lync tasks. I encourage everyone to implement this and communicate that this is available. This is a very valuable tool to deploy.
Hope this helps.
You share such a nice information about Microsoft sync which includes adoption and training kit. This kind of tools are very much useful for students as well as developers to know more about through video training.
ReplyDeleteadvanced excel training in melbourne
Great blog post. I used to be checking continuously this blog and I am impressed! Extremely helpful information specially the closing phase :) I deal with such info a lot. I used to be seeking this particular information for a very lengthy time. Thanks and good luck.
ReplyDeletecustom training
This blog is given very good information about this topic and the blog very knowledge full and all post are attractive
ReplyDeleteservidor de nuvem no brasil
Finally, some fall bags are popping up here and the vast space we know as the internet. The Jimmy Choo Ugg Outlet Alex Suede Shoulder Bag showcases lush brown or black suede with watersnake trim. Stitched detail Uggs On Sale on the front along with double straps add to the outside appeal. Quite a few louboutin outlet designers are opting for lilac lining, and I love it. Completely feminine and a refreshing red bottoms shoes option when you open your purse. But does this new Jimmy Choo release do it red bottoms shoes on sale for you?
ReplyDeletePicture this: you're in math class, daydreaming, doodling, and whatnot, when you realize Christian Louboutin Shoes Sale Outlet something very important — your teacher is actually pretty hot. Naturally, you google him, only christian louboutin sale to discover a treasure trove of his shirtless, Speedo-rocking Instagram photos, as well as a valentino shoes bio that states he's actually a male model on the side. While this surely sounds Canada Goose Outlet like the stuff that rom-com movies are made of, it actually happened at University College Moncler Jackets London, and Arief Azli (one of his students) started what soon became the next Internet valentino boots sensation.Pietro Boselli — who happens to have both beauty and brains, with a PhD in christian louboutin
Absolutely fantastic posting! Lots of useful information and inspiration, both of which we all need!Relay appreciate your work. семинары в Украине
ReplyDeleteecco shoes online
ReplyDeleteyeezy boost 350
nike soldes femme
cheap nike shoes
canada goose outlet
nike huarache
oakley sunglasses
nike shoes
ray ban sunglasses
air jordan
Thanks for sharing.
ReplyDeletetops for girls online
شركة تركيب باركية بالرياض
ReplyDeleteمحلات تركيب الباركيه بالرياض
ارخص تركيب باركيه بالرياض
محلات تركيب باركيه رخيصة بالرياض
شركة تركيب خشب باركية بالرياض
تركيب باركية
شركة تركيب ارضيات باركية بالرياض
فني تركيب غرف نوم بالرياض
شركة تركيب غرف نوم بالرياض
أسعار تركيب غرف النوم بالرياض
معلم تركيب غرف نوم بالرياض
تركيب غرفة نوم بالرياض
تركيب غرف ايكيا بالرياض
Thank you for sharing an interesting and very useful article. And let me share an article about health here I believe this is useful. Thank you :)
ReplyDeletePengobatan Alami & Efektif untuk Ginjal Bengkak
Cara Menyembuhkan Syaraf Kejepit
ReplyDeletewhy my canon printer is printing blank pages
canon printer printing blank pages
canon 5b00 error
5b00 error
why my canon printer is printing blank pages
Thank you so much for sharing all this wonderful information !!!! It is so appreciated!! You have good humor in your blogs. So much helpful and easy to read!
ReplyDeleteVisit to know more about Java Training in Bangalore
Great post, keep more sharing valuable information. Full Stack Java Course in Pune
ReplyDelete